Refunds
Refunds
This is the refund and cancel policy for the BotYourBiz subscription. It matches our Terms. Questions: hello@botyourbiz.com.
14 days from first payment
If this is your first payment, you have 14 days from that charge for a full refund. No questions. We measure those 14 days when we process the refund, not when you submit the request. Use the form below, the button on your success page, or email hello@botyourbiz.com from the address on the order if you can.
Cancel anytime after that
You can cancel anytime. Cancel stops the next charge. We do not refund a partial month after a renewal has already been charged. Time already paid stays paid unless you are still inside the 14-day first-payment window.
What happens to the license
A cancel or refund sets the license to revoked. New reveals, downloads of a newer pack, and /v1/verify for new installs will fail. The zip will not verify on a re-install or a newer pack download. That is not a remote wipe of your Grok Bot.
We never delete your Grok Bot or wipe skills you already installed. Those stay in your account. They just will not get a fresh licensed zip or a passing verify from us until you subscribe again.
How to ask
Send a refund request with your order id and the email you paid with. Ops reviews it. If you are still inside the 14-day first-payment window when we process the refund, we refund. After that, or after a renewal, we cancel instead (that stops the next charge; no partial-month refund).
Or email hello@botyourbiz.com with the same details. Say refund or cancel.
Terms
See also Terms.